FAQ
Do you charge for shipping?
No. We offer free standard shipping on every order delivered within the United Kingdom. There is no minimum purchase required.
How long will my order take to arrive?
Orders are typically prepared and dispatched within 1–3 business days (Monday–Friday).
After dispatch, delivery usually takes 4–6 business days, depending on your location and the courier.
Most customers receive their orders within 5–10 business days.
Can I return an item?
Yes. You may request a return within 30 days of receiving your order.
To be eligible for a refund, the item must be:
- Unused and unworn
- In its original condition
- Returned with all original packaging, tags, and accessories
For complete details, please visit our Returns & Refunds Policy.
Which payment methods do you accept?
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
All transactions are processed securely using trusted payment providers.
Is it safe to order from Sesabe?
Yes. We take the security of your personal information seriously.
Our website uses SSL encryption to protect your data, and all payments are processed through secure and trusted payment gateways. We do not store your complete payment information.
Can I track my order?
Absolutely.
As soon as your order has been dispatched, you will receive a confirmation email containing your tracking number, allowing you to follow your parcel throughout its journey.
How can I contact customer support?
If you have any questions before or after placing an order, our customer support team is happy to assist.
Email: contact@sesabe.com